Help Center

Shipping

Shipping Method

How do you ship and what is the price?

Why didn't my shipment come in one package?

Where do you ship?

How do you ship?

Shipping Time

How long will my order take to be delivered?

How can I track my order?

When will my tracking information appear?

Why can't I track my order on your website?

Why is my shipment status unchanged?

Why do I have to pay extra fee to my shipping company?

Payment

Payment Method

How can I pay for my order?

Which currency are you using on the website?

Order

Order

How do I place an order?

Help! I entered the wrong address!

Security

HOW SECURE IS MY PERSONAL INFORMATION?

HOW SECURE IS MY CREDIT / DEBIT CARD INFORMATION?

Refunds and Guarantees

DO YOU OFFER A QUALITY GUARANTEE ON THE PRODUCTS YOU SELL?

DO YOU HAVE A RETURNS POLICY?

WHEN CAN I GET A REFUND?

Sizing Charts

Mistakes Happen!

What do I do if I have given you the wrong information?

Help! I entered the wrong address!

Help! I ordered the wrong size!